Warranty for Custom Manufactured Products

  1. 30-Day Limited Warranty:
    • All Custom Manufactured Products ("CMP") are warranted to the original purchaser to be free from defects in materials and workmanship for a period of 30 days from the date the original purchaser takes possession of the CMP. CMP that meet specifications are non-returnable and non-refundable.
  2. Limitations on Warranty:
    • This limited warranty extends only to the original purchaser.
    • Grain Belt Supply Co. Inc.'s ("Grain Belt") obligation under this warranty shall be limited to the repair or replacement, as determined by Grain Belt in its sole discretion, of any part(s) that may prove to be defective under normal use and service within the stated warranty period. Before providing any remedy under this warranty, Grain Belt shall determine, to its satisfaction, that a defective part(s) exists.
    • Grain Belt is not liable for any loss, cost, expense, inconvenience or damage that may result from the use or inability to use CMP. Under no circumstances shall Grain Belt be liable for any loss, cost, expense, inconvenience or damages exceeding the purchase price of the original CMP.
    • This express warranty is in lieu of all other warranties, express or implied, including, to the extent permitted by law, the implied warranties of merchantability and fitness for a particular purpose. Some state and federal laws prohibit Grain Belt from excluding or limiting implied warranties in consumer transactions and may prohibit Grain Belt from excluding or limiting damages. Nothing in this express warranty is intended to limit or exclude any legal remedies that are required by state or federal law.
    • All original parts replaced by Grain Belt shall become and remain the property of Grain Belt.
    • This limited warranty does not cover misuse, abuse, after-market alterations, improper storage, defective installation, or neglect; nor shall Grain Belt be responsible under this warranty for damages caused by disasters such as fire, flood or other natural disasters.
    • The laws of the state of Kansas shall govern any dispute pertaining to CMP, and any legal proceedings related thereto shall be brought in the District Court of Saline County, Kansas.
  3. Warranty Claims:
    • Customer's needing to make a claim under this warranty must contact a sales representative to report the nature of the concern and obtain an RGA (Return Goods Authorization) number
    • The customer must provide the sales order number and part number; both are located on the packing slip, part tag and the invoice. No warranty services will be provided without the sales order number and part number. Digital pictures of products non-conformity are highly recommended.
    • RGA numbers need to be visible and placed on the outside of packaging with a copy of packing slip.
    • Ship to the Attn: of the salesperson issuing RGA.
    • Promptly ship prepaid to: Grain Belt Supply - Non-Conforming Material - 217 East Diamond Drive, Salina, KS 67402
    • Damage caused by freight carriers need to be noted upon receipt and initialed by freight provider. This is not considered a warrantable issue and a freight claim should be filed with freight handling company.

Limited Warranty PDF